Job Overview

The focus of this position is to enhance patient care and safety while working and collaborating positively as a member of the MCH team.

Greets all MCH patients as they enter the facility. Performs clerical duties and maintains the physical environment of the nurse station area. Answers incoming phone calls and redirects to proper extension. Processes the registration function for patients entering our health care organization through inpatient, outpatient, or the emergency department. Secures all information necessary for internal operations. Introduces the patient to the environment, explaining policies, securing signatures, detailing forms, completes billing screens, and answers any questions. Prepares and posts charges in EHR. Performs other duties as assigned by supervisor.

Responsibilities:

Excellent phone skills, able to answer multiple phone lines at once.
Keyboard and computer skills.
Able to work in an environment with frequent interruptions to job flow, all the while greeting customers with a cheerful and positive attitude.
Must be a team player willing to help the hospital reach its’ missions and goals.
We are looking for an outgoing people person who is a great multi-tasker.
Must be able to work collaboratively with other departments and be able to prioritize workloads to meet deadlines.

Preferred Experience:

One year related experience
Excels at customer service

Join us at MCH in creating an inviting atmosphere that enhances the experience of every guest!